Gas Safe registered · No. 512344 · Swansea, South Wales
Water, under control.
Emergency plumbing and heating engineers for Swansea and West Glamorgan. On call around the clock, priced before we lift a tool, certified before we leave.
The 24-hour line
One number, day or night: 01792 644 208. Answered by an engineer, not an answering service. Average emergency response across Swansea: 45 minutes.
Plumbing & heating,
done properly
-
Boiler installation
& servicingCombi, system and heat-only boilers supplied, fitted and commissioned to manufacturer spec. Warranties up to ten years and a service reminder you'll never have to chase.
-
Emergency leaks
& burstsBurst mains, failed valves, water through the ceiling. One call, an engineer on the road inside the hour, the damage stopped before it spreads.
-
Bathroom
installationFull strip-out to final bead of silicone. First-fix plumbing, wet rooms and tiling coordinated: one trade accountable for the lot.
-
Central heating
& radiatorsCold spots, kettling, sludged systems. Powerflushing, balancing, radiator upgrades and smart controls that actually cut the bill.
-
Drainage
& blockagesCCTV surveys, high-pressure jetting and the root cause put right. Not just cleared until next month.
Our standard of work
Turn up.
Fix it.
Leave it spotless.
No call-out roulette. No "sometime between eight and six". No mystery invoice at the end. You get a time, a written price and an engineer who treats your floor like their own: dust sheets down, boots off or overshoes on, waste taken away in the van.
- Dust sheetsas standard, every job
- Fixed quotein writing, before work starts
- Waste awayold parts and mess leave with us
How a job runs
Four steps,
no surprises
-
Call
A person answers: an engineer, not a call centre. Describe the fault and we'll tell you straight if it can wait until morning.
-
Diagnose
We trace the fault before we touch a tool, then quote the job fixed. In writing, before any work begins.
-
Fix
Repaired or replaced to manufacturer spec, with the parts for nine jobs out of ten already carried on the van.
-
Certify
Gas Safe certificate, Benchmark logbook and written guarantee. Filed and emailed before we're out the door.
Eighteen years,
still on the tools
- Emergency call-outs attended
- 3,400
- Boilers installed & certified
- 1,150
- Years on the tools
- 18
- Five-star reviews
- 480
"Burst main feed pipe at half ten on a Sunday night. Their engineer was at the door inside forty minutes and had it isolated, repaired and tidied by one. You'd never know it happened."
"Old combi finally gave up in January. Surveyed Tuesday, new boiler in and running Thursday, paperwork emailed before the van had left the drive."
Common questions
Common
Questions.
Do you offer 24/7 emergency callouts?
Yes — we provide 24/7 emergency plumbing callouts for burst pipes, severe leaks, boiler breakdowns and drain blockages. Our average response time is under 45 minutes across Swansea and surrounding areas.
Are you Gas Safe registered?
Yes, we are Gas Safe registered engineers. This is the legal requirement for anyone carrying out gas work in the UK. We can provide our registration number on request and it can be verified at the Gas Safe Register website.
How quickly can you respond to a burst pipe?
Our emergency team typically arrives within 45 minutes for Swansea and one hour for surrounding areas. Isolate your stop valve immediately to limit water damage while you wait.
What does a boiler service include?
A full boiler service includes a visual inspection, flue check, gas pressure and rate test, heat exchanger inspection, condensate trap clean, controls check and a gas tightness test. We issue a service record and flag any safety concerns.
How much does a new boiler cost to install?
A supply-and-fit boiler replacement in South Wales typically costs £1,800–£3,200 depending on the boiler brand, output size and installation complexity. We provide a fixed written quote after a free survey — no surprises on the day.
Do you provide landlord gas safety certificates?
Yes — landlord gas safety checks (CP12 certificates) are a legal requirement for all rented properties. We can usually book within 48 hours and issue the certificate same day. We also offer annual reminder services for portfolio landlords.
What areas do you cover?
We cover Swansea, Llanelli, Neath, Port Talbot, Gorseinon and Mumbles as standard, with most locations reachable within 45 minutes. Call us to check availability in your area.